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Return & Refund Policy

Feline Pixels offers both physical products and digital downloads. All purchases are completed via our Etsy stores.

Physical Products

Physical items are made to order and fulfilled through Etsy. Returns, refunds, and exchanges are handled according to Etsy’s policies and the conditions stated on each individual Etsy listing.

 

Custom-made items may be excluded from returns or exchanges unless they arrive damaged or defective, as outlined in the respective Etsy listing.

If your order arrives damaged, defective, or incorrect, please contact us directly through Etsy so the issue can be reviewed and resolved.

Digital Products

Digital products are delivered as instant downloads via Etsy. Due to the nature of digital files, digital downloads are non-returnable and non-refundable once purchased, unless otherwise stated on the Etsy listing.

If you experience any issues accessing or downloading your files, please contact us via Etsy and we will assist you.

Order Processing & Payments

All payments, downloads, order confirmations, refunds, and dispute handling are managed directly by Etsy.

This website serves as a curated showcase of Feline Pixels designs. Purchases and downloads are completed via Etsy.

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